Action against errant pantry staff of Avadh Assam Express appreciable, but incident exposes lacuna
A significant fine of Rs 15,000 has been levied against the licensee involved
image for illustrative purpose
The pantry car employee in question has been arrested, and a case has been registered under the Railway Act to ensure accountability and deter such behavior in the future
Authorities from the Indian Railways have done well by taking swift action against misconduct by pantry car staff of Avadh Assam Express. Moreover, theTinsukiadivision of NFR and RPF of ECR has ensured accountability into the entire episode.
In response to a video complaint posted on social media by a concerned citizen (@trainwalebhaiya), highlighting the irresponsible disposal of garbage from the pantry car of Avadh Assam Express on July 11, the Tinsukia Divisional Railway Manager (DRM) took decisive action. Upon receiving the complaint, the DRM of Tinsukiadivision, responsible for maintenance and operational integrity of the Avadh Assam Express, promptly coordinated with the Indian Railway Catering and Tourism Corporation (IRCTC) to levy a significant fine of Rs. 15,000 against the licensee involved. Additionally, a stern warning was issued to ensure strict adherence to cleanliness protocols on all trains.
Furthermore, in a collaborative effort with the Railway Protection Force (RPF) of the East Central Railway, where the incident occurred, swift action was taken to identify and apprehend the contractual staff responsible for this misconduct. The pantry car employee in question has been arrested, and a case has been registered under the Railway Act to ensure accountability and deter such behavior in the future. Indian Railways is committed towards maintaining the highest standards of cleanliness and operational discipline across all trains.
Passengers and stakeholders are encouraged to continue reporting any such incidents for immediate redressal, reaffirming the Indian Railways' dedication to ensuring a clean and safe travel environment for all. Dilip Kumar, ED (information), Indian Railways,told Bizz Buzz said, “Railway has a system of garbage collection by pantry car staff at nominated locations. Stern action will be taken against those throwing garbage on tracks.”
The nominated locations include Barauni, Patna, Dhanbad, Kota and Vijayawada.
